Dental Risk Factors

Dental Risk Factor Questions:

1. Does your business generate revenue from or through your computer system?
2. How much revenue does a single operatory fail to generate if it is down?
3. Are you meeting the current HIPAA Security Rule with Policies and Procedures, Tested Security, Intrusion Detection, and Tested Disaster Recovery?
4. Do you have any technical support that understands the dental industry, software (Eaglesoft, Softdent, etc.) imaging software, etc?
5. Do you have a true understanding of the impact of lost revenue when your system is down? Have you factored in the cost of wages, technician charges, meantime to repair or hardware replacement?
6. Is time and resources wasted while your employee’s are dealing with minor computer problems?
7. Are you certain that your virus protection is current and adequate? Do you test it on a regular basis?
8. Are you confident about your back-up system? Do you test it from time to time? Is it a Disaster Recovery backup or just a regular backup system?
9. If your server were down for 24-48 hours would massive revenue be lost?
10. Do you understand the time lapse between a computer crash and the recovery of data, (Meantime to recovery)?
11. If your data were completely lost due to a virus, hacker, natural disaster or malicious damage, would you be able to recover without a significant loss and within a reasonable timeframe?
12. Do you lose time and revenue waiting for a technician to come on-site just to provide a temporary fix to your problem? Have you experienced a repeat of the problem?
13. Can your company afford to have an overburdened internal employee try to resolve your computer problems?
14. Do you recognize that IT technology is not just an expense – that it is an investment in your company’s future?
15. Are you willing to take the chance that your current safeguards are inadequate?
    
    And, most importantly,
     
16. If you could outsource all the factors within these questions at a fraction of the cost of having a full-time IT employee, would you be interested?

Read On

IT support is just as important to the success of dental office as the operatories, front office, imaging technology, and the dental software that you use. Yet many dental office struggle with the fast pace of regular day business they don’t have that one company that can bring it all together for them. Rising Technology Solutions has developed a dedicated care plan that has been developed with the dental industry in mind. We hear the stories all the time...”I am so busy servicing 60 through 100 patients a day I don’t have the time to do the research on technology”…”I purchased a $6000 dollar phone system from a company to find out later I could have got just as good a quality phone system for 2500 dollars, I just did not know who to call, etc”, ”I think I am getting a backup but it is not a disaster recovery backup nor is it tested regularly” “I am not 100% sure that we are fully compliant on the HIPAA Security Rule, I could not tell you if our virus protection and firewall is adequate and updated regularly.” and so on.

Most dental office have experienced situations where they have wasted time and money while a “new” technician “learns” their system, because the traditional consulting firms are not setup to directly support the dental platform. In a major computer crash the ultimate cost can run to thousands and thousands of dollars in lost revenue.

As your IT Managed Services provider, we can save you time and money. We can assure you that your system will be checked on a regular basis for threats and that your problems will be handled by knowledgeable professionals. Your Technology support is equally important to your business as the technology you use to generate revenue.

RTS offers full Dental Technology Support Service – we don’t just put Band-Aids on your problems. We manage your system to prevent problems, protect you for problems ever occurring, work with your software, imaging, and hardware vendors to make sure everything is working to its potential.

Computers are going to crash, lightning is going to strike, and as you grow you will need new and upgraded equipment, RTS understands the Dental office industry enough to make sure your needs are getting meet, you are using the latest technology, and that you are still meeting all the security and privacy compliance laws. We have trained and certified HIPAA staff that can make sure your assets are protected at all times.

One last question – wouldn’t you prefer to have one source working for you to solve all of your technology needs? Just give us a call!